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^*Overall Product Rating:	Excellent Very Good Good Average Below Average

Toolkit

1. Current technology of choice for building GUI :

2. Percentage of new development efforts dedicated to Presenter :

3. Percentage of maintenance required for Presenter based applications/modules :

4. Presenter Version(s) used :

4.1

4.2

4.3

5.0

5.1

5.2

5.3

5. Please fill these details :

Platform(s)		Compiller(s)		Language(s)		Development Language(s)		License Type

6. How long have you been using Presenter? :

Started

> 1 Year

> 3 Years

> 5 Years

7. In past 5 years HCL Technologies has provided various new enhancements in Presenter. Have you been using any of following major Presenter enhancements? :

a. Web Services Consumer

Yes

Planning to use

b. XML Library

Yes

Planning to use

c. Web Browser Widget

Yes

Planning to use

d. Enhanced Image Formats

Yes

Planning to use

e. Winrunner Support

Yes

Planning to use

f. Windows XP look & Feel

Yes

Planning to use

g. Floating ToolBar Widget

Yes

Planning to use

h. Online Help

Yes

Planning to use

i. PDF Writer Add-On

Yes

Planning to use

j. Advanced Image Processing

Yes

Planning to use

8. Industry Domains where you are using Presenter :

Automotive
Medical
Telecom
Banking
Insurance
Retail
Other Please Specify

9. What type of feedback would you like to provide? :

Enhancement
Problem
Idea
Details

10. What are your expectations from Presenter in Future? :

Technical Support
1. Have you used Presenter support in last one year? :
Yes	No
2. Have you used Presenter Online support Tool (POS) for logging the issues in Presenter? :
Yes	No
3. Summarize your experience with technical support:
Extremely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Dissatisfied
4. Is the patch release approach of Presenter developer friendly? :
Yes	No
5. What improvements you would like to see in Patch release approach? :

6. Would it be possible to share your GUI screens with HCL? :
Yes	No
7. Suggestion for improvement in overall Support process :

Documentation And Examples
1. Available Documentation :
Sufficient	Not Sufficient
If needed, what kind of documentation you require :

2. Examples :
Sufficient	Not Sufficient
If needed, what kind of examples you require :

3. Any Other Feedback or Comments :